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  • +1

    Reassure Top Performers in Times of Change

    Reassure Top Performers in Times of Change
    I’ve been writing a lot about high potential, high performing employees lately. Although some hate the use of labels, I’ve referred to these employees as “hipos”, “A players”, and even “self-licking lollipops” (ugh!). A lot of managers make the mistake of thinking that during times of change, their top performers would be the least likely to need reassurance. That’s a major ...
    Published almost 9 years ago | Rated: +1
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    Are You a Talent Magnet or Talent Poacher?

    Are You a Talent Magnet or Talent Poacher?
    Some companies consider it unethical and bad business practice to recruit out of a competitor’s talent pool. Others disagree, saying that it’s a legitimate and necessary part of doing business. I’m no expert in external recruiting, so I’ll leave that debate to the experts. However, what about the concept of “internal poaching”? What’s wrong with a manager hiring a star performer ...
    Published over 8 years ago | Rated: +1
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    Older Workers: The Employer Perspective

    Older Workers: The Employer Perspective
    Everything old is new again… or will be, according to labor force projections and enumerated in recent studies by the Center for Retirement Research (CRR) at Boston College. As more and more boomers find it necessary, or desirable, to stay in the paid workforce beyond the traditional retirement age, companies are beginning to wake up to the fact that the days ...
    Published about 11 years ago | Rated: +1
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    Linking Selection and Development

    Linking Selection and Development
    Many organizations spend considerable resources collecting information on candidates before making a hiring decision and then discard or permanently file away this information after an employee is hired. But information used for hiring decisions can often be used to accelerate employee development and performance. Selection and development processes typically begin with the same basic action: Gathering information on a person's strengths ...
    Published about 11 years ago | Rated: +1
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    The Greening of Executive Pay

    The Greening of Executive Pay
    There's a new metric in town when it comes to determining executive pay - at some companies at least. Now, in addition to earnings per share and stock prices, some executives are earning incentive pay based on a series of sustainability measures. The trend is a bit more common in Europe than it is in the U.S., with the Dutch leading ...
    Published over 8 years ago | Rated: +1
  • +2

    Hustle, Not Talent

    Hustle, Not Talent
    I believe in hustle. Hustle to me is a state of mind. It is a combination of working hard and working quickly. You make mistakes quicker, you make adjustments quicker and you have success quicker. Not only that but once you find success, you sustain that success through continuing the cycle. Hustle doesn’t take a college degree or pedigree. You don’t ...
    Published almost 9 years ago | Rated: +2
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    Managing the “Toxic High Performer”

    Managing the “Toxic High Performer”
    In a recent post, I was surprised by the number of SmartBrief leaders (11.74%) that chose “The high performer who is rapidly rising” as their most challenging team member to lead. My response was “really?!” Yes, it can be somewhat challenging to keep a high performer challenged and motivated, but come on, that’s the fun part of leadership. When you have ...
    Published almost 9 years ago | Rated: +2
  • +4

    High Performers Purge the Unproductive

    High Performers Purge the Unproductive
    Sometimes patience is not a virtue, and high-market performing firms know it. They get their employees ready quickly, they avoid employee stagnation and they weed out those who don't come up the productivity curve. i4cp's new member-requested study on Time to Optimal Productivity shows that over half (55%) of respondents from low-performing organizations report that employees often remain in positions after ...
    Published over 8 years ago | Rated: +4
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    Why Talent Management Metrics Suck

    Why Talent Management Metrics Suck
    I know he stole it from the great Peter Drucker, but for years now I've heard this constant refrain from my boss: "What gets measured, gets managed." I always want to respond, "Stop already! I get it! I got it the first thousands times, too!" The crazy part is that sometimes I still ignore that advice. Managing people is, after all, ...
    Published almost 9 years ago | Rated: +2
  • +1

    The Happy Employees-Successful Company Equation

    The Happy Employees-Successful Company Equation
    Most HR managers intuitively know the self-reinforcing relationship between employees and customers: if your employees don’t feel valued, neither will your customers. But let’s take this one step further: Do happy employees ensure organizational success? The answer is: it depends. It depends on a lot of factors, such as the utility and value of a company’s offering, market demand, and competition, ...
    Published almost 11 years ago | Rated: +1
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    The Happy Employees-Happy Customers Equation

    “Happiness in the workplace is a strategic advantage. Service comes from the heart, and people who feel cared for will care more.” - Hal G. Rosenbluth, author of The Customer Comes Second Research confirms the self-reinforcing relationship between employee- and customer satisfaction. From the 1997 classic, The Service Profit Chain, to the latest Wharton study on the bottom line impact ...
    Published almost 11 years ago | Rated: +1
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    Why Don't Most Companies Manage Performance Well?

    Why Don't Most Companies Manage Performance Well?
    There's a good reason the performance reviews in your company probably aren't going well. Most of your managers don't know what they're doing. Less than a fifth of organizations have leaders who are either highly or very highly skilled at conducting performance reviews, according to a new study i4cp conducted for a member organization. Companies should not expect employees to be ...
    Published over 8 years ago | Rated: +1
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    3 Phases of the Employer-Employee Engagement Cycle

    3 Phases of the Employer-Employee Engagement Cycle
    As companies move from transactional, short-term hiring to longer, relationship-building methods, we see that employer and candidate pass through a clear three-phase cycle. These three phases describe the level and quality of engagement between employee and employer, which we call the Engagement Cycle: h3. 1. Attract. The Attract phase is a long-term “dance” between you and the candidate. It includes every ...
    Published about 11 years ago | Rated: +1
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    The Talent Tsunami: 3 Waves that Transfer Power from the Employer to the Employee

    Three waves of change are converging worldwide to create a talent tsunami in the workforce, shifting power from the employer to the talented individual. Those three waves are (1) demographic changes, (2) candidate empowerment, and (3) the increasing value of talented employees relative to other success factors. Recruiters and managers who ignore this tsunami will be swept away; those who take ...
    Published about 11 years ago | Rate This
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    Global Workforce Engagement Vs. Productivity: A Paradox?

    In Mid-April I travelled to Bangalore, India to deliver a two-day workshop on Advanced Talent Management. The workshop is aimed at sophisticated and senior talent management and HR professionals (most of whom will have read books like “The World is Flat” by Thomas Friedman and other authors like Jim Collins, Marcus Buckingham, Jeffrey Pfeffer, etc.). I facilitate this workshop throughout Asia, ...
    Published about 11 years ago | Rate This
  • +1

    Confusion About The War For Talent

    Confusion About The War For Talent
    I was at a family reunion this last weekend and we were talking about recruiting issues. They were mentioning that despite unemployment numbers, they still had a hard time finding the right people for the most critical positions that were open. And it isn't a question of technique, or pay or anything along those lines. It's a situation where there is ...
    Published over 8 years ago | Rated: +1
  • +7

    How to Terminate an Employee

    How to Terminate an Employee
    Letting an employee go is a difficult situation most managers want to avoid, but with the right preparation and professionalism, you can get through such a tough talk with your dignity (and your employee's) intact. Firing Best Practices Another manager or HR representative should always be present, especially if terminating a potentially hostile employee or one who might twist your ...
    Published almost 11 years ago | Rated: +7
  • +4

    Hiring and Orienting a New Employee, Part I

    Hiring and Orienting a New Employee, Part I
    I was working late one night to complete an important project for our company, a medium-sized manufacturer of agricultural and industrial equipment. It happened to be a Saturday night and the second and third shifts were not working. The plant covered over 500,000 square feet and was equipped with all types of machinery, including huge 2,000- and 3,000-ton vertical presses that ...
    Published almost 11 years ago | Rated: +4
  • +3

    Is Your Mission Meaningful?

    Is Your Mission Meaningful?
    Most organizations have mission statements that articulate their purpose and reason for being. But how meaningful are they? Try this interesting two-part experiment: • If you were to randomly approach employees and ask them to repeat the company’s mission, how many would be able to repeat it? • Of the employees who can actually recite your company’s mission statement, how many ...
    Published about 11 years ago | Rated: +3
  • +6

    Hiring the "Right Stuff"

    Hiring the "Right Stuff"
    How you approach hiring the right person for a job depends upon the level and type of job. It goes without saying that hiring an entry-level person is substantially different than securing the services of a high-level technical person or a number two or three in the chain of command. In every case, however, reference checking is mandatory. Despite your prior ...
    Published almost 11 years ago | Rated: +6

Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?