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  • +1

    Are You a Talent Magnet or Talent Poacher?

    Are You a Talent Magnet or Talent Poacher?
    Some companies consider it unethical and bad business practice to recruit out of a competitor’s talent pool. Others disagree, saying that it’s a legitimate and necessary part of doing business. I’m no expert in external recruiting, so I’ll leave that debate to the experts. However, what about the concept of “internal poaching”? What’s wrong with a manager hiring a star performer ...
    Published over 7 years ago | Rated: +1
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    Older Workers: The Employer Perspective

    Older Workers: The Employer Perspective
    Everything old is new again… or will be, according to labor force projections and enumerated in recent studies by the Center for Retirement Research (CRR) at Boston College. As more and more boomers find it necessary, or desirable, to stay in the paid workforce beyond the traditional retirement age, companies are beginning to wake up to the fact that the days ...
    Published almost 10 years ago | Rated: +1
  • +1

    Linking Selection and Development

    Linking Selection and Development
    Many organizations spend considerable resources collecting information on candidates before making a hiring decision and then discard or permanently file away this information after an employee is hired. But information used for hiring decisions can often be used to accelerate employee development and performance. Selection and development processes typically begin with the same basic action: Gathering information on a person's strengths ...
    Published almost 10 years ago | Rated: +1
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    Defusing the 5 Trickiest Workplace Situations

    Defusing the 5 Trickiest Workplace Situations
    The workplace can be a political minefield. While you may all work as a team, you're all most concerned with your own job,right? How your bosses see you can determine a raise, a promotion — or even if you keep your job. Navigating office politics is not an easy task, but avoiding potentially negative situations should be your first priority. If ...
    Published over 7 years ago | Rated: +1
  • +2

    Why Talent Management Metrics Suck

    Why Talent Management Metrics Suck
    I know he stole it from the great Peter Drucker, but for years now I've heard this constant refrain from my boss: "What gets measured, gets managed." I always want to respond, "Stop already! I get it! I got it the first thousands times, too!" The crazy part is that sometimes I still ignore that advice. Managing people is, after all, ...
    Published over 7 years ago | Rated: +2
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    The Happy Employees-Successful Company Equation

    The Happy Employees-Successful Company Equation
    Most HR managers intuitively know the self-reinforcing relationship between employees and customers: if your employees don’t feel valued, neither will your customers. But let’s take this one step further: Do happy employees ensure organizational success? The answer is: it depends. It depends on a lot of factors, such as the utility and value of a company’s offering, market demand, and competition, ...
    Published almost 10 years ago | Rated: +1
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    The Happy Employees-Happy Customers Equation

    “Happiness in the workplace is a strategic advantage. Service comes from the heart, and people who feel cared for will care more.” - Hal G. Rosenbluth, author of The Customer Comes Second Research confirms the self-reinforcing relationship between employee- and customer satisfaction. From the 1997 classic, The Service Profit Chain, to the latest Wharton study on the bottom line impact ...
    Published almost 10 years ago | Rated: +1
  • +1

    Why Don't Most Companies Manage Performance Well?

    Why Don't Most Companies Manage Performance Well?
    There's a good reason the performance reviews in your company probably aren't going well. Most of your managers don't know what they're doing. Less than a fifth of organizations have leaders who are either highly or very highly skilled at conducting performance reviews, according to a new study i4cp conducted for a member organization. Companies should not expect employees to be ...
    Published over 7 years ago | Rated: +1
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    3 Phases of the Employer-Employee Engagement Cycle

    3 Phases of the Employer-Employee Engagement Cycle
    As companies move from transactional, short-term hiring to longer, relationship-building methods, we see that employer and candidate pass through a clear three-phase cycle. These three phases describe the level and quality of engagement between employee and employer, which we call the Engagement Cycle: h3. 1. Attract. The Attract phase is a long-term “dance” between you and the candidate. It includes every ...
    Published almost 10 years ago | Rated: +1
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    The Talent Tsunami: 3 Waves that Transfer Power from the Employer to the Employee

    Three waves of change are converging worldwide to create a talent tsunami in the workforce, shifting power from the employer to the talented individual. Those three waves are (1) demographic changes, (2) candidate empowerment, and (3) the increasing value of talented employees relative to other success factors. Recruiters and managers who ignore this tsunami will be swept away; those who take ...
    Published almost 10 years ago | Rate This
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    Don't Plan Succession, Manage It

    Don't Plan Succession, Manage It
    "Succession planning" is not just a flawed term, it's based on a flawed business paradigm. In fact, thinking of succession in terms of just "planning" is among the top reasons most organizations perform poorly in this area. Consider this: Improving Succession Plans: Harnessing the Power of Learning and Development, a major new study published by the American Society for Training and ...
    Published almost 8 years ago | Rate This
  • +2

    Taking on a "Risky" Hire

    Taking on a "Risky" Hire
    A reader writes: I recently received a job offer from the HR person of the company that I interviewed with. She said "they are taking a risk in hiring me and offering me the job." I thought it was a strange statement. When the managers in that company discuss me, they can say "OK, let's take a risk and hire this ...
    Published almost 8 years ago | Rated: +2
  • +7

    How to Terminate an Employee

    How to Terminate an Employee
    Letting an employee go is a difficult situation most managers want to avoid, but with the right preparation and professionalism, you can get through such a tough talk with your dignity (and your employee's) intact. Firing Best Practices Another manager or HR representative should always be present, especially if terminating a potentially hostile employee or one who might twist your ...
    Published over 9 years ago | Rated: +7
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    Performance Reviews

    Performance Reviews
    There’s been a lot of buzz the last few weeks around the topic of performance reviews. Much of it has re-surfaced as a result of a recent New York Times article by Tara Parker-Pope about the mental health risks of performance reviews. She quotes UCLA Professor Samuel Culbert, who wrote the book “Get Rid of the Performance Review” and the October ...
    Published almost 8 years ago | Rated: +1
  • +4

    Hiring and Orienting a New Employee, Part I

    Hiring and Orienting a New Employee, Part I
    I was working late one night to complete an important project for our company, a medium-sized manufacturer of agricultural and industrial equipment. It happened to be a Saturday night and the second and third shifts were not working. The plant covered over 500,000 square feet and was equipped with all types of machinery, including huge 2,000- and 3,000-ton vertical presses that ...
    Published over 9 years ago | Rated: +4
  • +2

    5 Ways to Train Executives

    5 Ways to Train Executives
    Designing and implementing an executive education program is not for the inexperienced or faint hearted. What’s so different about executives? Wouldn’t universal training and learning principles apply to them as well as anyone? To some degree, yes. However, I’d recommend being aware of and paying attention to the following differences: 1. Pace Generally, executives are very intelligent and can absorb A ...
    Published almost 8 years ago | Rated: +2
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    It’s What’s Inside that Counts

    It’s What’s Inside that Counts
    It should be no surprise that the way people treat each other within an organization impacts how they ultimately treat external customers. In other words, good internal service drives good external customer service. How employees are treated is a reflection of an organization’s internal service culture. To assess your firm’s service culture, ask your employees: Would you refer a friend to ...
    Published almost 10 years ago | Rate This
  • +3

    Is Your Mission Meaningful?

    Is Your Mission Meaningful?
    Most organizations have mission statements that articulate their purpose and reason for being. But how meaningful are they? Try this interesting two-part experiment: • If you were to randomly approach employees and ask them to repeat the company’s mission, how many would be able to repeat it? • Of the employees who can actually recite your company’s mission statement, how many ...
    Published almost 10 years ago | Rated: +3
  • +1

    Talent Management Metrics Get an "F"

    If employees are a company's most important asset, few organizations are anywhere near realizing their full potential, according to the latest talent management study by the Institute for Corporate Productivity (i4cp). The study, which examined the extent to which organizations are measuring and gauging the success of their talent management programs, found that only a quarter of companies surveyed have systematic ...
    Published almost 8 years ago | Rated: +1
  • +6

    Hiring the "Right Stuff"

    Hiring the "Right Stuff"
    How you approach hiring the right person for a job depends upon the level and type of job. It goes without saying that hiring an entry-level person is substantially different than securing the services of a high-level technical person or a number two or three in the chain of command. In every case, however, reference checking is mandatory. Despite your prior ...
    Published over 9 years ago | Rated: +6

Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?