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    National Labor Relations Act (NLRA)

    Synopsis: Congress approved the National Labor Relations Act in 1935 to encourage a healthy relationship between private-sector workers and their employers, which policy makers viewed as vital to the national interest. The NLRA was designed to curtail work stoppages, strikes and general labor strife, which were viewed as harmful to the U.S. economy and to the nation’s general well-being. The NLRA ...
    Published almost 10 years ago | Rate This
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    Leaders, Watch Out for Blind Spots

    You’re driving down the highway and need to make a lane change into the left lane. You glance at your rear view mirror, side view mirror and look to your left. All is clear, so you put your turn single on, begin to make the change, and all of a sudden, you hear a horn blow. You turn again to the ...
    Published over 7 years ago | Rated: +3
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    Individual Development Plans (IDPs) Are Worthless

    Individual Development Plans (IDPs) Are Worthless
    …if no action is taken. I take a lot of pride in helping people write "Individual Development Plans", or IDPs. Thousands of people have stumbled upon Great Leadership searching on this topic, and I’ve probably helped write over 1000 of them as part of my day job. When working with a leader or aspiring leader, I’ll follow this process: We usually ...
    Published over 7 years ago | Rated: +1
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    Managing a Culturally Diverse Staff

    Managing a Culturally Diverse Staff
    According to Census 2000 one out of every four Americans identified themselves as a member of a minority group, up from one in five 10 years ago. This means that workplaces are becoming more culturally diverse, which often requires managers and others to continually rethink the ways they work with people. “Cultural competencies are not something that you can learn in ...
    Published almost 10 years ago | Rated: +1
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    Workplace Gathering a Meaningful Ritual

    Workplace Gathering a Meaningful Ritual
    One of my former clients, a small department of a large organization, engages in a morning coffee klatch – staff arrives on or before 8 AM, turn on their computers, and then gather around the table in a small lunch room for coffee, tea, cereal, and/or a variety of goodies available. (The office always has a generous assortment of baked goods ...
    Published over 9 years ago | Rated: +3
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    Global Leadership Training Programs

    Global Leadership Training Programs
    Whether you manage a workgroup, oversee a division or run a billion-dollar corporation, to lead in our global economy means to adapt continuously. That means successful executives with an international portfolio must view their own education as a career-long endeavor. Employers have responded to this need with a growing array of global leadership training programs. Whether they’re intensive three-day workshops, a ...
    Published almost 10 years ago | Rated: +2
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    Critical Questions for the Employee Experience

    Critical Questions for the Employee Experience
    There’s an interesting guest post on Customers Rock! about customer experience and emotion by Colin Shaw, author of The DNA of Customer Experience. He writes that companies still don’t get the reality that more than half of a customer experience is about emotions – feelings that can either drive value or destroy it. So when he meets with companies, he asks ...
    Published over 9 years ago | Rated: +2
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    A Model for OD

    This Model for Organization Development depicts several dimensions from the Organization Development discipline: 1) Making improvements to the organization as it currently exists by: solving known problems, fine tuning processes already in place. 2) Enhancing the organization through envisioned changes to help it reach a new level of performance. The line showing 0% through 100% represents an organization that would be ...
    Published almost 10 years ago | Rated: -1
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    Business Ethics Policy

    _The **Business Ethics** policy states management’s view on ethics. It reserves the right to determine when an employee’s activities represent a conflict with the Company’s interests and to take whatever action is necessary to resolve the situation—including terminating the employee. It also provides a partial list of activities that would be prohibited by an employee outside of the workplace._ h4. Subject: ...
    Published almost 10 years ago | Rate This
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    Cell Phone Usage Policy

    _The **Cell Phone Usage** policy states the Company’s rules governing Company cell phone usage. Cell phones are to be used to conduct Company business only. Employee will be charged for personal usage. Calls must be logged and turned in monthly to be verified against invoice. Other rules apply. Discipline for abuse is stated in the policy._ h4. Subject: Cell Phone Usage ...
    Published almost 10 years ago | Rate This
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    Employer Rules for Hiring Non-US Workers

    Employer Rules for Hiring Non-US Workers
    The immigration debate isn't just about undocumented workers, employers are key players too. No matter which side of the debate you favor or what role you play in the hiring process, job seekers of all kinds should understand the rules that employers must follow when hiring both citizens and noncitizens. The "Immigration Reform and Control Act (IRCA) of 1996":http://www.dol.gov/esa/regs/compliance/ofccp/ca_irca.htm says employers ...
    Published almost 10 years ago | Rated: +2
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    Lead by Example

    Lead by Example
    It sounds so easy. Lead by example. We can't expect others to do something we don't do ourselves. This applies to any aspect of our lives. — If we aren't punctual, we can't expect others to be. — If we expect others to pick up their shoes around the house, then we need to pick up our own. — If we ...
    Published over 7 years ago | Rated: +1
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    Hiring the "Right Stuff"

    Hiring the "Right Stuff"
    How you approach hiring the right person for a job depends upon the level and type of job. It goes without saying that hiring an entry-level person is substantially different than securing the services of a high-level technical person or a number two or three in the chain of command. In every case, however, reference checking is mandatory. Despite your prior ...
    Published over 9 years ago | Rated: +6
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    A First Aid Kit for Managers

    A First Aid Kit for Managers
    What would you stuff into a small backpack that would equip a manager to handle just about any management issue? Below is my list, in no order of priority. You can also use this list as part of an exercise for a management training program. Divide your participants into groups of 4-5 and have them prioritize the list (or make up ...
    Published over 7 years ago | Rated: +1
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    The Qualities of a Great Hire

    The Qualities of a Great Hire
    We all know that an ideal prospective hire would be intelligent, competent, sensitive, curious, spirited, able, and confident. These attributes are at the top of our list. What should also be on the list are the basic and specific criteria for success that are non-negotiable and consistent with the specific organization’s mission, values, and culture. p((. • Job understanding. Are ...
    Published over 9 years ago | Rated: +9
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    The Long Era of Lackluster Leadership

    The Long Era of Lackluster Leadership
    The single greatest business failure of the last 20 years is the inability of organizations to excel at leadership development. Consider this: in 2010, three quarters of respondents to an i4cp study said developing leaders is a highly important issue, but less than a quarter said their company is highly effective in this area. This wildly disproportionate ratio makes leadership development ...
    Published over 7 years ago | Rated: +1
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    Revolutionize Leadership Styles for the 21st Century

    Revolutionize Leadership Styles for the 21st Century
    The typical boss of the early 1900s liked to see fear in the faces of employees. By the mid-1900s, that same boss had probably lightened up a bit on workers, focusing instead on building a power base. Fast-forward to today's corporate climate and the forced march into disgrace of some of America's most celebrated executives, who leave behind ruined companies, disillusioned ...
    Published almost 10 years ago | Rated: +4
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    How to Motivate

    How to Motivate
    “They just don’t get it! They won’t do what I know works. Heck, when I was young I took initiative, had drive, and worked my butt off to succeed. The young ones just aren’t built that way today.” You have heard or may have even latched on to this gross generalization. Instead of looking at our own leadership behavior we hold ...
    Published over 9 years ago | Rated: +6
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    How To Avoid Whistlblower Retaliation Claims - Part 1

    This is the first of a two-part article on avoiding whistleblower retaliation claims. There are two simple ways to avoid whistleblower lawsuits. The first is to limit or eliminate the underlying illegal or improper conduct that could give rise to allegations of wrongdoing that can trigger whistleblower status. The second is to treat whistleblowers properly if and when such conduct is ...
    Published almost 10 years ago | Rate This
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    Intranet Policy

    _The **Intranet policy** states that all information on the intranet is the company’s property; all employees who use the intranet are required to follow this policy, all other relevant company policies (e.g., harassment, nonsolicitation, and respect for dignity), and all applicable laws (e.g., copyright, discrimination). Employees assume all responsibility for their accounts. It covers passwords and violation of privacy and prohibits ...
    Published almost 10 years ago | Rate This

Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?