Skills >> Browse Articles

Browse Skills Articles

  • +1

    15 Questions to Shake up Your Next Team Meeting

    15 Questions to Shake up Your Next Team Meeting
    Are your team meetings, project meetings, or 1on1s with your employees getting too dull and predictable? Are they lacking energy or new ideas? Are you looking to get your employees to think, open up, and inspire a little creativity and out-of-the-box problem solving? Are people hesitant to bring up problems? Are you getting blank stares when you ask for improvement ideas? ...
    Published over 7 years ago | Rated: +1
  • +1

    Indicators of Leadership Potential

    Indicators of Leadership Potential
    In my many years of observing leaders, I have noticed a number of signs that a person has high potential for corporate leadership. A wide cognitive “bandwidth”, the capacity and inclination to see things in a broader context, is an earmark of a CEO who anticipates how changes in the external environment will affect the business or of a marketing vice ...
    Published about 10 years ago | Rated: +1
  • +1

    Why Are Asian American Executives Scarce?

    Why Are Asian American Executives Scarce?
    Linda Akutagawa, immersed in a training session for IBM's Asian American Network, laughs when asked her opinion about the small number of Asian Americans in high-level jobs. For Akutagawa, director of external relations for Leadership Education for Asian Pacifics, such seminars are all in a day's work, but she says they're hardly typical at other companies. She points out that IBM ...
    Published about 10 years ago | Rated: +1
  • +1

    The Happy Employees-Successful Company Equation

    The Happy Employees-Successful Company Equation
    Most HR managers intuitively know the self-reinforcing relationship between employees and customers: if your employees don’t feel valued, neither will your customers. But let’s take this one step further: Do happy employees ensure organizational success? The answer is: it depends. It depends on a lot of factors, such as the utility and value of a company’s offering, market demand, and competition, ...
    Published almost 10 years ago | Rated: +1
  • +1

    The Happy Employees-Happy Customers Equation

    “Happiness in the workplace is a strategic advantage. Service comes from the heart, and people who feel cared for will care more.” - Hal G. Rosenbluth, author of The Customer Comes Second Research confirms the self-reinforcing relationship between employee- and customer satisfaction. From the 1997 classic, The Service Profit Chain, to the latest Wharton study on the bottom line impact ...
    Published almost 10 years ago | Rated: +1
  • +1

    Why Don't Most Companies Manage Performance Well?

    Why Don't Most Companies Manage Performance Well?
    There's a good reason the performance reviews in your company probably aren't going well. Most of your managers don't know what they're doing. Less than a fifth of organizations have leaders who are either highly or very highly skilled at conducting performance reviews, according to a new study i4cp conducted for a member organization. Companies should not expect employees to be ...
    Published over 7 years ago | Rated: +1
  • +1

    Are Leaders With Low Emotional Intelligence Weakening Your Bottom Line?

    Organizations with emotionally intelligent executives could have an advantage in today's high stress work environment, suggests i4cp's latest research on emotional intelligence (EI). i4cp found that only about a quarter of companies with a 1,000 or more employees have implemented an emotional intelligence initiative in parts of their organizations. But among those that have, high market performers were considerably more likely ...
    Published over 7 years ago | Rated: +1
  • +1

    4 Key Practices for Developing Global Leaders

    4 Key Practices for Developing Global Leaders
    I never thought I'd see this day. One of my colleagues is taking the week off to - get this - watch the World Cup. Now, if you live in Europe or Asia, this is expected behavior, but I live in the U.S., where the World Cup has historically been about as popular as a case of the croup. This got ...
    Published almost 8 years ago | Rated: +1
  • +1

    How to Deal With Pregnancy, Legally - FAQs

    How to Deal With Pregnancy, Legally - FAQs
    • Provide Another Job • Can She Work? • Length of Leave • Stay off Until Delivery? • Keep Job Open? • Status During Leave • Fringe Benefits • Hiring • Only Marrieds Protected? • All Female Workforce • Income Maintenance • Long-Term Disability • Fringe Benefits • Vacation Provide Another Job Q. If, for pregnancy-related reasons, an employee is ...
    Published about 10 years ago | Rated: +1
  • +1

    Under What Conditions Should You Test For Drugs?

    Under What Conditions Should You Test For Drugs?
    This article is the last in a short series of articles we have written on drug testing in the workplace. If you have not had the opportunity to read the previous articles, here are the titles and links. The Six Key Elements Of A Drug Abuse Prevention Program Drug Testing In The Workplace...Six Reasons Why Companies Do It. Drug Testing In ...
    Published almost 10 years ago | Rated: +1
  • +1

    The Business Case for Managing Ourselves

    The Business Case for Managing Ourselves
    The Harvard Business Review published a post by Vineet Nayar on Who is the New CEO? The article is a well-thought out vision that, in the future, successful CEOs will focus on building decentralized organizations and enabled employees. This makes total sense to me. I'm sure businesses right now don't want to build extra layers and structure. That can be very ...
    Published over 7 years ago | Rated: +1
  • +1

    FAQs

    FAQs
    • Frequently Asked Questions: Employment Labor Law • Disability-Related Questions You Can and Cannot Ask • Frequently Asked Questions Relating to Pregnant Employee Insurance Rights • Frequently Asked Questions About Immigration Law • Frequently Asked Questions About Health Insurance Portability Law • How To Avoid Whistleblower Retaliation Claims - Part 1 • How To Avoid Whistleblower Retaliation Claims - Part ...
    Published about 10 years ago | Rated: +1
  • +1

    3 Phases of the Employer-Employee Engagement Cycle

    3 Phases of the Employer-Employee Engagement Cycle
    As companies move from transactional, short-term hiring to longer, relationship-building methods, we see that employer and candidate pass through a clear three-phase cycle. These three phases describe the level and quality of engagement between employee and employer, which we call the Engagement Cycle: h3. 1. Attract. The Attract phase is a long-term “dance” between you and the candidate. It includes every ...
    Published about 10 years ago | Rated: +1
  • +1

    5 Essential Tips for Managers

    5 Essential Tips for Managers
    Back in November 2007, someone challenged me to list five pieces of advice I'd give to managers on my deathbed. I'm re-running that post because I like it. 1. Look for trouble. Assume things will go wrong and poke around to find out what they might be. You'll often uncover problems this way and have an earlier chance to fix them. ...
    Published almost 8 years ago | Rated: +1
  • +1

    How To Manage Employees Who Manage

    How many of the employees whom you manage are responsible for managing others? If you expect them to become as hands-on as you, you have to spend some time up front talking with each of them to prepare them. Focus on your managers intensely until they are up to speed and playing the new highly engaged management role you need them ...
    Published about 10 years ago | Rated: +1
  • +1

    How Do You Replace an Employee Who Doesn't Know She's Being Fired?

    How Do You Replace an Employee Who Doesn't Know She's Being Fired?
    A reader writes: I’ve been going through your archives to see if you had any advice on replacing a current employee before they know they are being replaced…when that employee is HR. In a small company with one HR person we certainly can’t place an ad – and they want to have viable candidates before this person is let go. This ...
    Published over 7 years ago | Rated: +1
  • +1

    Maximizing the Schwartzkopf Generation

    We refer to the 7.5% of the workforce born before 1946 as the Schwartzkopf Generation, with all due respect to the General. In the United States alone that amounts to more than five million workers, representing an incredible store of skill, knowledge, wisdom, institutional memory, relationships, and the last vestiges of the old fashioned work ethic. Nine points on which to ...
    Published about 10 years ago | Rated: +1
  • +1

    6 Illegal Interview Questions You Shouldn't Ask

    6 Illegal Interview Questions You Shouldn't Ask
    Need a refresher on which questions you can and can't ask when conducting a job interview? There's no shame in reusing the old standbys, such as "Where do you see yourself in five years?" and "What's your greatest weakness?" And the more colorful questions, such as "What animal best describes you?" and "If you were stranded on a desert island, what ...
    Published over 7 years ago | Rated: +1
  • +1

    Americans with Disabilities Act: Examples of What Is/Is Not a Medical Examination

    Americans with Disabilities Act Examples of What Is/Is Not a Medical Examination Example 1. An employer requires applicants to lift a 30-pound box and carry it 20 feet. This is not a medical examination; it is just a test of whether the applicant can perform this task. But, if the employer takes the applicant’s blood pressure or heart rate after ...
    Published about 10 years ago | Rated: +1
  • +1

    Assess Your Leadership Development

    Assess Your Leadership Development
    What's the #1 differentiator between companies that excel at succession planning and leadership development and those that simply "go through the motions"? It's the ownership and commitment of the senior executive team. They believe in its strategic importance and treat it as a high priority. Without this, the typical reaction from every manager is likely to be "What's the point? We ...
    Published over 7 years ago | Rated: +1

Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?