Skills >> Browse Articles

Browse Skills Articles

  • +1

    Talent Management: How to Invest in Your Workforce

    Talent Management: How to Invest in Your Workforce
    The war for talent. The coming brain drain. Mismanaged succession. In recent years, judging by steady increases in spending on talent management, workforce challenges like these have become top of mind for most companies, large and small. But what is the most productive way to invest in your workforce, and what are the chances you will see a tangible return? A ...
    Published over 9 years ago | Rated: +1
  • +1

    Employer Rules for Hiring Non-US Workers

    Employer Rules for Hiring Non-US Workers
    The immigration debate isn't just about undocumented workers, employers are key players too. No matter which side of the debate you favor or what role you play in the hiring process, job seekers of all kinds should understand the rules that employers must follow when hiring both citizens and noncitizens. The Immigration Reform and Control Act (IRCA) of 1996 says employers ...
    Published over 9 years ago | Rated: +1
  • +7

    Emotional Mismanagement

    Emotional Mismanagement
    What's a manager to do about feelings in business? Why, manage them, of course. Not to mock your question in the slightest; we're dead serious. Because if there's one thing that doesn't get enough blame for undermining productivity, creativity, and the smooth functioning of business, it's the mismanagement of emotion in the workplace. Too many managers let people go, emotionally speaking, ...
    Published over 9 years ago | Rated: +7
  • +9

    The Benefits of Behavioral Interviewing

    The Benefits of Behavioral Interviewing
    It didn't take long for Woodbriar of Wilmington, a skilled nursing and rehabilitation facility in Massachusetts, to earn its payback from a healthcare consultant's advice. Woodbriar is a successful organization with a clearly defined mission and culture. But in its industry (healthcare) and specific niches (long-term care and short-term rehabilitation), recruitment is an ongoing challenge. Retention is also an issue. To ...
    Published almost 10 years ago | Rated: +9
  • +6

    Hiring the "Right Stuff"

    Hiring the "Right Stuff"
    How you approach hiring the right person for a job depends upon the level and type of job. It goes without saying that hiring an entry-level person is substantially different than securing the services of a high-level technical person or a number two or three in the chain of command. In every case, however, reference checking is mandatory. Despite your prior ...
    Published almost 10 years ago | Rated: +6
  • +7

    Part II: Hiring and Orienting a New Employee

    Part II: Hiring and Orienting a New Employee
    Be Aware of Employment Laws! The interview process and application forms, in today's arena, are land mines waiting to be stepped on! There are more employment laws today than ever before and questions you used to be able to ask are now grounds for discrimination lawsuits. If you aren't familiar with these laws, you must become so, and the sooner the ...
    Published almost 10 years ago | Rated: +7
  • +4

    Hiring and Orienting a New Employee, Part I

    Hiring and Orienting a New Employee, Part I
    I was working late one night to complete an important project for our company, a medium-sized manufacturer of agricultural and industrial equipment. It happened to be a Saturday night and the second and third shifts were not working. The plant covered over 500,000 square feet and was equipped with all types of machinery, including huge 2,000- and 3,000-ton vertical presses that ...
    Published almost 10 years ago | Rated: +4
  • +9

    The Qualities of a Great Hire

    The Qualities of a Great Hire
    We all know that an ideal prospective hire would be intelligent, competent, sensitive, curious, spirited, able, and confident. These attributes are at the top of our list. What should also be on the list are the basic and specific criteria for success that are non-negotiable and consistent with the specific organization’s mission, values, and culture. p((. • Job understanding. Are ...
    Published almost 10 years ago | Rated: +9
  • +7

    How to Terminate an Employee

    How to Terminate an Employee
    Letting an employee go is a difficult situation most managers want to avoid, but with the right preparation and professionalism, you can get through such a tough talk with your dignity (and your employee's) intact. Firing Best Practices Another manager or HR representative should always be present, especially if terminating a potentially hostile employee or one who might twist your ...
    Published almost 10 years ago | Rated: +7
  • +3

    Engage in Conflict Now

    Engage in Conflict Now
    For many people, the mere mention of the word "conflict" makes them shudder, even though addressing conflict is a good thing. That’s why most of my clients are surprised when I suggest that they not only attend to but engage conflict with as much candor as possible-- particularly while it's minor so it doesn't grow into something unmanageable. Take, for example, ...
    Published almost 10 years ago | Rated: +3
  • +4

    Uncomfortable Firing Problem Employee? Get Over It!

    Uncomfortable Firing Problem Employee? Get Over It!
    Yes, it sounds very Arnold Schwarzenegger-esque, but most business owners face the point when they have to look an employee squarely in the eye and say, “You’ve been terminated.” Does the prospect make you uncomfortable? Probably. Should you avoid it and mollycoddle the employee in the hopes of a turnaround? Absolutely not. There comes a point where no amount of training, ...
    Published almost 10 years ago | Rated: +4
  • +6

    How to Motivate

    How to Motivate
    “They just don’t get it! They won’t do what I know works. Heck, when I was young I took initiative, had drive, and worked my butt off to succeed. The young ones just aren’t built that way today.” You have heard or may have even latched on to this gross generalization. Instead of looking at our own leadership behavior we hold ...
    Published almost 10 years ago | Rated: +6
  • +2

    In a Good Organization, There is no "Them"

    In a Good Organization, There is no "Them"
    In a viable organization, there is no “them.” Everyone in the organization is a part of “us,” and should be treated accordingly. If a clerical worker knows something that might help the CEO make better decisions for the company, the CEO wants to know about it. If the person who empties the wastebaskets spots a problem the vice president for marketing ...
    Published almost 10 years ago | Rated: +2
  • -1

    Six Strategies to Hire Right the First Time

    Six Strategies to Hire Right the First Time
    While hiring a new team member can be a shot in the dark, it doesn’t have to be. Follow these six simple strategies: Use an Up-To-Date (and accurate) Job Description A job description should reflect what the employee is to do on a regular, not daily, basis. It is not how the employee will be evaluated; rather, it should define what ...
    Published almost 10 years ago | Rated: -1
  • Rate

    Six Strategies to Hire Right the First Time

    Six Strategies to Hire Right the First Time
    While hiring a new team member can be a shot in the dark, it doesn’t have to be. Follow these six simple strategies: Use an Up-To-Date (and accurate) Job Description A job description should reflect what the employee is to do on a regular, not daily, basis. It is not how the employee will be evaluated; rather, it should define what ...
    Published almost 10 years ago | Rate This
  • +1

    Under What Conditions Should You Test For Drugs?

    Under What Conditions Should You Test For Drugs?
    This article is the last in a short series of articles we have written on drug testing in the workplace. If you have not had the opportunity to read the previous articles, here are the titles and links. The Six Key Elements Of A Drug Abuse Prevention Program Drug Testing In The Workplace...Six Reasons Why Companies Do It. Drug Testing In ...
    Published almost 10 years ago | Rated: +1
  • Rate

    Six Reasons Why Companies Don't Drug Test

    Six Reasons Why Companies Don't Drug Test
    Earlier this week, we presented six reasons why companies do drug testing in the workplace. Today, we offer an opposing viewpoint. We suggest that you read both articles, should you be considering a drug testing program. Although there are very good reasons to incorporate drug testing in a drug abuse prevention program, there are also good reasons to not include drug ...
    Published almost 10 years ago | Rate This
  • +1

    The Happy Employees-Happy Customers Equation

    “Happiness in the workplace is a strategic advantage. Service comes from the heart, and people who feel cared for will care more.” - Hal G. Rosenbluth, author of The Customer Comes Second Research confirms the self-reinforcing relationship between employee- and customer satisfaction. From the 1997 classic, The Service Profit Chain, to the latest Wharton study on the bottom line impact ...
    Published almost 10 years ago | Rated: +1
  • +1

    The Happy Employees-Successful Company Equation

    The Happy Employees-Successful Company Equation
    Most HR managers intuitively know the self-reinforcing relationship between employees and customers: if your employees don’t feel valued, neither will your customers. But let’s take this one step further: Do happy employees ensure organizational success? The answer is: it depends. It depends on a lot of factors, such as the utility and value of a company’s offering, market demand, and competition, ...
    Published almost 10 years ago | Rated: +1
  • +2

    Six Reasons Why Companies Drug Test

    Six Reasons Why Companies Drug Test
    In an article published on March 24, we presented "The Six Key Elements of a Drug Abuse Prevention Program." One of these elements is drug testing. As a follow-up to that article, we are going to post two articles this week on whether or not to implement a drug testing program. The first article will present six reasons why companies implement ...
    Published about 10 years ago | Rated: +2

Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?