Skills >> Browse Articles

Browse Skills Articles

  • +1

    A First Aid Kit for Managers

    A First Aid Kit for Managers
    What would you stuff into a small backpack that would equip a manager to handle just about any management issue? Below is my list, in no order of priority. You can also use this list as part of an exercise for a management training program. Divide your participants into groups of 4-5 and have them prioritize the list (or make up ...
    Published over 8 years ago | Rated: +1
  • +2

    Managing the “Toxic High Performer”

    Managing the “Toxic High Performer”
    In a recent post, I was surprised by the number of SmartBrief leaders (11.74%) that chose “The high performer who is rapidly rising” as their most challenging team member to lead. My response was “really?!” Yes, it can be somewhat challenging to keep a high performer challenged and motivated, but come on, that’s the fun part of leadership. When you have ...
    Published over 8 years ago | Rated: +2
  • +2

    A New Training Program for New Managers

    A New Training Program for New Managers
    If I were asked to develop a training program for new managers, the first thing I’d want to do is ask a lot of questions. I’d want to understand the business challenges, interview or survey a bunch of newly promoted managers, their employees, and their managers, and talk to HR and others who could provide me some insight. In other words, ...
    Published over 8 years ago | Rated: +2
  • +1

    Lead by Example

    Lead by Example
    It sounds so easy. Lead by example. We can't expect others to do something we don't do ourselves. This applies to any aspect of our lives. — If we aren't punctual, we can't expect others to be. — If we expect others to pick up their shoes around the house, then we need to pick up our own. — If we ...
    Published over 8 years ago | Rated: +1
  • +1

    Reassure Top Performers in Times of Change

    Reassure Top Performers in Times of Change
    I’ve been writing a lot about high potential, high performing employees lately. Although some hate the use of labels, I’ve referred to these employees as “hipos”, “A players”, and even “self-licking lollipops” (ugh!). A lot of managers make the mistake of thinking that during times of change, their top performers would be the least likely to need reassurance. That’s a major ...
    Published over 8 years ago | Rated: +1
  • +1

    Is Leadership an Occupation?

    Is Leadership an Occupation?
    Recently, I met someone who’s looking for a new opportunity (read: they’re unemployed). When I asked them what kind of work they were looking for, they said they wanted to be a leader. It took me a few moments to process the reply. I hadn’t really spent a lot of time considering it. Is being a leader an occupation? I mean, ...
    Published over 8 years ago | Rated: +1
  • +1

    4 Ways to Use Learning Journals for Leadership Development

    4 Ways to Use Learning Journals for Leadership Development
    I’ve had a couple recent requests from readers for information on learning journals: "I’ve been intrigued by the idea of using journaling & reflective writing, but can’t find any resources for how to get that off the ground. I’m worried about pitching it to people who may feel like it’s simply a teenage “dear diary” and am wondering how to provide ...
    Published over 8 years ago | Rated: +1
  • Rate

    Getting the Most Out of International Assignments

    Yes, we're still on a global economic roller coaster (who said the world is flat?), with good and bad news from the U.S., Europe and Asia causing markets to shoot up and down weekly or even daily. But, at the end of the ride, it still looks like we'll all be doing much more rather than less global business. Case in ...
    Published over 8 years ago | Rate This
  • +1

    The Business Case for Leadership Development

    The Business Case for Leadership Development
    If you happen to work for a great company, then chances are you won’t have to spend a lot of time and effort convincing anyone how important leadership development is. The primary reason your company is so successful and admired is because you already are. Good for you! You can spend time actually developing your next generation of leaders and making ...
    Published over 8 years ago | Rated: +1
  • +1

    15 Questions to Shake up Your Next Team Meeting

    15 Questions to Shake up Your Next Team Meeting
    Are your team meetings, project meetings, or 1on1s with your employees getting too dull and predictable? Are they lacking energy or new ideas? Are you looking to get your employees to think, open up, and inspire a little creativity and out-of-the-box problem solving? Are people hesitant to bring up problems? Are you getting blank stares when you ask for improvement ideas? ...
    Published over 8 years ago | Rated: +1
  • +4

    High Performers Purge the Unproductive

    High Performers Purge the Unproductive
    Sometimes patience is not a virtue, and high-market performing firms know it. They get their employees ready quickly, they avoid employee stagnation and they weed out those who don't come up the productivity curve. i4cp's new member-requested study on Time to Optimal Productivity shows that over half (55%) of respondents from low-performing organizations report that employees often remain in positions after ...
    Published over 8 years ago | Rated: +4
  • +1

    Sharing Your Expectations

    Sharing Your Expectations
    I’m sure most Great Leadership leaders have been though management 101 classes, read books or blogs, and have heard about the importance of setting expectations. We’ve all heard about SMART goals, inspecting what we expect, the importance of job descriptions, and yada, yada, yada. All good stuff, and I’ll tell you, it’s true. So why don’t more managers do it? Is ...
    Published over 8 years ago | Rated: +1
  • +1

    Proper Processes Yield Good Outcomes

    Proper Processes Yield Good Outcomes
    If you have an effective process in place, follow it. Processes exist for a reason. Many times it's to demonstrate that proper care and attention is being taken in reaching an end result. So when an organization creates a process, it's important to respect it and allow the process to happen. Otherwise, why have the process at all? Of course, if ...
    Published over 8 years ago | Rated: +1
  • +1

    Confusion About The War For Talent

    Confusion About The War For Talent
    I was at a family reunion this last weekend and we were talking about recruiting issues. They were mentioning that despite unemployment numbers, they still had a hard time finding the right people for the most critical positions that were open. And it isn't a question of technique, or pay or anything along those lines. It's a situation where there is ...
    Published over 8 years ago | Rated: +1
  • +1

    Why Do Businesses and Leaders Fail?

    Why Do Businesses and Leaders Fail?
    I hate the term "soft skills". To me, it's a weak and misleading label that attempts to categorize everything that really matters about leadership and business success into a bucket of fluff. Any leadership development professional should know better. Given that, I know it's a common term used by every day people. It's because they don't know what else to call ...
    Published over 8 years ago | Rated: +1
  • Rate

    Be Disloyal to Your Employees

    Be Disloyal to Your Employees
    Are you loyal to your employees? If so, stop it. The New York Times recently published an article on Goldman Sachs. Call them pariahs or financial wizards, the 35,000 employee Wall Street firm is a money-making machine. And becoming a partner is, as the Times put it, "the equivalent of winning the lottery." The problem is, unlike most firms with a ...
    Published over 8 years ago | Rate This
  • Rate

    Preparing Employees for Benefits Enrollment

    Preparing Employees for Benefits Enrollment
    Smaller businesses are significantly less likely than larger ones to offer health insurance, surveys show, but there are small firms that offer comprehensive benefits and do so with excellence. Renee Schaaf, vice-president of retirement and investor services for The Principal Financial Group (PFG), spoke recently to Smart Answers columnist Karen E. Klein about a national contest her firm sponsors to identify ...
    Published over 10 years ago | Rate This
  • Rate

    Interview with an Attitude Adjuster

    How many people do you know who use “Attitude Adjuster” as a business title? Kevin Burns does. He specializes in Corporate Personal Development, helping companies develop their people in order to develop better and stronger organizations. His work is based on the premise “that business gets better when the people in the business get better.” I met Kevin earlier this year ...
    Published over 10 years ago | Rate This
  • -1

    Managing Morale in Uncertain Times

    Managing Morale in Uncertain Times
    With the current economic turbulence, employees are walking on egg shells wondering about their jobs. Fears about job security abound, and managers in almost all economic sectors are grappling with the question: How do you bolster employee morale and confidence when the future is so uncertain? I found some great management advice that addresses this question. According to Melcrum’s Source for ...
    Published over 10 years ago | Rated: -1
  • Rate

    Employee Engagement and Customer-Focus

    I found another study that demonstrates the strong link between employee engagement and the bottom line: this one from Watson Wyatt, a global consulting firm. (Note: I wrote previously about similar results from research conducted by Wharton and Towers Perrin.) Watson Wyatt’s 2007-2008 Global WorkAttitudes Report also examined the drivers of employee engagement across global regions and employee segments. Among its ...
    Published over 10 years ago | Rate This

Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?