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Performance Consulting Practice Exercise

March 07, 2008

Business Knowledge

• Industry/Corporate Awareness
• Business Understanding
• Organization Understanding


Knowledge of Human Performance

• Ability to See the Big Picture
• Performance Understanding
• Problem Definition Skills
• Problem Solving Skills
• Technological Skills
• Knowledge of Interventions


Partnering

• Leadership Skills
• Interpersonal and Relationship Skills
• Advocacy and Buy-In Skills
• Contracting Skills
• Coping Skills


Consulting Skills

• Pair of Hands Style— Client defines problem and solution and the PC implements it
• Expert—Client defers to the PC for decisions (freedom/no ownership)
• Collaborative Style—both invest in it



Areas of Strength


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Areas Requiring Development


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Poll: How do you feel about crying at work?

Poll: How do you feel about crying at work?