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What’s Behind Employee Turnover

What’s Behind Employee Turnover

September 10, 2008



Leigh Branham explores the real reasons employees leave in his book, The 7 Hidden Reasons Employees Leave. He provides insight across the continuum of what prompts employees to start thinking about leaving to their disengagement and ultimate departure.

Based on the results of extensive employee exit interviews, Branham found these reasons why employees leave:

• The job or workplace was not as expected.

• Mismatch between the job and the person.

• Not enough coaching and feedback.

• Too few growth and advancement opportunities.

• Employees feeling devalued and unrecognized.

• Stress from overwork and work-life imbalance.

• Loss of trust and confidence in senior leaders.

Branham further breaks down each reason into specific underlying causes and provides “employer-of-choice engagement practices” and accompanying checklists to help managers more effectively minimize turnover. As a special bonus, he also offers guidelines for turnover analysis and exit interviews. For example, when doing an exit interview: ask “Why are you not staying?” instead of “Why are you leaving?”

Information courtesy of Sybil F. Stershic’s Quality Service Marketing Blog on Internal Marketing & Internal Communications.

Information courtesy of Quality Service Marketing’s Blog – Specializing in Internal Marketing & Internal Communications (www.qualityservicemarketing.blogs.com)


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