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Pharmacy Technician

HRPeople with O*Net and Payscale

Tasks

Receive written prescription or refill requests and verify that information is complete and accurate.

Maintain proper storage and security conditions for drugs.

Answer telephones, responding to questions or requests.

Fill bottles with prescribed medications and type and affix labels.

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Assist customers by answering simple questions, locating items or referring them to the pharmacist for medication information.

Price and file prescriptions that have been filled.

Clean, and help maintain, equipment and work areas, and sterilize glassware according to prescribed methods.

Establish and maintain patient profiles, including lists of medications taken by individual patients.

Order, label, and count stock of medications, chemicals, and supplies, and enter inventory data into computer.

Receive and store incoming supplies, verify quantities against invoices, and inform supervisors of stock needs and shortages.

Knowledge

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Skills

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking — Talking to others to convey information effectively.

Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.

Service Orientation — Actively looking for ways to help people.

Instructing — Teaching others how to do something.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Mathematics — Using mathematics to solve problems.

Time Management — Managing one’s own time and the time of others.

Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Abilities

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Near Vision — The ability to see details at close range (within a few feet of the observer).

Speech Clarity — The ability to speak clearly so others can understand you.

Speech Recognition — The ability to identify and understand the speech of another person.

Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Tasks, KSAs sourced from O*Net


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